FAQ
Recovery Balm Frequently Asked Questions
Product information
What is Recovery Balm?
Recovery Balm is a 100% natural balm for sports recovery, skin care, and massage. It is designed to soothe and relieve muscles and joints to support an active lifestyle.
What is Recovery Balm made from?
Recovery Balm is made from natural herbal ingredients with medicinal properties.
The base is made of cocoa butter, shea butter and coconut oil.
Our ingredients are sourced ethically and from reliable sustainable suppliers.
Who can use Recovery Balm?
It is effective for sports recovery, before sport or exercise to warm up or to relieve and recover after exercise.
The Recovery Balm was developed and tested with athletes in Chamonix who chose it for use after training and faster recovery.
It is also particularly useful for people who suffer from persistent discomfort, to help soothe and relax muscles and joints.
What are the benefits of using The Recovery Balm?
Benefits of using The Recovery Balm include reduced muscle soreness, increased flexibility, improved circulation, faster recovery from exercise, and more comfortable sleep.
How can self-massage help relieve pain?
Self-massage can be a great way to relieve pain. Here are some ways self-massage can be beneficial:
- Reducing muscle tension: Self-massage can help release tension in the muscles, which can relieve pain and discomfort. By using a foam roller, massage ball, gua sha, or other self-massage tool, you can target specific areas of stiffness or pain.
- Improved circulation: Self-massage can help increase blood flow to muscles, which can reduce inflammation and promote healing.
- Triggering the relaxation response: Self-massage can help trigger the relaxation response in the body, which can reduce tension and promote relaxation.
- Stimulating endorphin release: Self-massage can stimulate the release of endorphins, which are natural pain relievers produced by the body. Endorphins can help reduce pain and promote a feeling of well-being and relaxation.
- Improving flexibility and range of motion: Self-massage can help improve flexibility and range of motion in muscles and joints, which can reduce pain and stiffness.
Is it okay for a professional athlete to use, is it 100% THC free, etc. for drug tests?
Yes, CBD use is 100% legal for professional or competitive athletes.
In 2018, both the World Anti-Doping Agency (WADA) and the United States Anti-Doping Agency (USADA) removed CBD from the list of prohibited substances, both in- and out-of-competition.
You can view lab reports on the lab reports page.
It is 100% natural.
What is CBD extract?
CBD extract is derived from the flowers, leaves, and stems of the hemp plant. Careful extraction processes are used to isolate the extract.
It is then mixed with an oil and used for its medicinal properties.
Is Recovery Balm safe?
Yes, using Recovery Balm is generally considered safe.
However, as with any new topical product, it is recommended to perform a patch test before using it on a larger area of the body.
Can Recovery Balm be used on any part of the body?
Yes, The Recovery Balm can be used on any part of the body where you experience pain or discomfort.
It is particularly effective on the neck, shoulders, back and legs, but we recommend avoiding very sensitive areas or consulting your doctor if in doubt.
We are always available to advise you by phone or email.
How often can I use The Recovery Balm?
You can use The Recovery Balm as often as needed. However, for best results, it is recommended to use it early in the day and in the evening for persistent problems.
You can also use it before and after each workout or physical activity session.
Will Recovery Balm feel greasy or oily?
No, Recovery Balm is designed to absorb quickly into the skin, leaving you feeling refreshed, not greasy.
Can I use The Recovery Balm if I have sensitive skin?
Yes, Recovery Balm is made with natural ingredients and is generally suitable for all skin types. However, if you have sensitive skin, it is recommended to do a patch test before using it on a larger area of your body.
Delivery
How do you ship my order?
Order before 12pm, and your order will be prepared and shipped the same day.
We work with Colissimo and La Poste for delivery, which can take 2 to 3 working days in mainland France.
Which countries do you deliver to?
We refer you to the Delivery and Returns page
What are the delivery costs?
Delivery is free for orders over €20.
For orders under €20, we charge €4.50 shipping.
What are the delivery costs?
Delivery is free for orders over €20.
For orders under €20, we charge €4.50 shipping.
Where can I find more information about delivery?
Each order is shipped with a tracking code.
You will receive an email confirming the shipment of your purchase along with a reference to its tracking code.
Payment
Can I order products from outside Europe?
Not at the moment, but we are carefully considering all possibilities.
What payment methods do you accept?
Viva Wallet, Visa, Mastercard, American Express, Discover, Diners Club International, Bancontact, Paypal
Can't find the answer you're looking for?
Contact us:
Phone Monday - Friday: 9:00 - 17:30
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Get in touch
Have questions? Get in touch with us at any time.